If you are looking for not just an electric toothbrush, but one of most powerful and innovatively designed electric toothbrushes on the market, the Philips Sonicare HX9352/04 DiamondClean may be for you. This toothbrush was created by Philips, one of the most trusted names in the world of electronics. It also bears the Sonicare brand name, one of the most renowned and revolutionary names in the world of electric toothbrushes. Indeed, the DiamondClean is the pinnacle of the Sonicare collection, and it has become a consumer favorite.
There are so many unexpected and well thought-out perks and features with this particular toothbrush, once you make the switch you’ll be hooked. It has rapidly become a favorite. Unlike many other electric toothbrushes, it removes a full 7 times more plaque than manual brushing. It is also dedicated to complete oral health, not just keeping your teeth clean and shiny.
Basic Features and Description
In truth, there’s nothing basic about the features of the DiamondClean. With its powerful sonic cleaning technology and advanced design, Philips promises whiter teeth in just a week and healthier gums in 14 days. The much-touted Sonicare design moves at 31,000 brush strokes per minute; in doing so it forces high-pressure water between your teeth, effectively flossing tight spaces and around the gum-line. Its specially designed, medium stiffness brush-head was created to really removed debris from the gum line. This can actually prevent gum recession, a major cause of tooth-loss.
The DiamondClean has a total of five different cleaning modes that allow users to customize their cleaning experience. This ensures that regardless of your particular dental situation, you’re going to get the best whole mouth cleaning possible. In addition to providing a great clean, this high-end electric toothbrush is also stylish. It actually includes a charging cup, which looks just like a classy glass tumbler and sits on a charging base. When on the (plugged in) base, you just throw your toothbrush in and it is charged via a current in the cup. When you remove the cup from the base, it can be used as a drinking glass.
This Philips model also comes with a really innovative and attractive travel case/charger that allows you to take it on the go without ever compromising quality. It is a hard black case – think glasses case – that can be plugged into the wall or a USB port to charge your toothbrush wherever you may be.
Specifications
This electric toothbrush is definitely the top of the Philips Sonicare line. It includes an array of features and functions that ensure it will provide users with a quality, dependable clean and look good whether it’s being used or stored. Full specs include the following:
Weight: 6.4 ounces (shipping weight 2.3 lbs.)
Dimensions: 0.5 x 1 x 7”
Model Number: HX9352/04
Philips electronic toothbrushes are covered with a 24 month warranty for your convenience and peace of mind.
Detailed Features
5 Settings – this ensures that ever user gets a complete, comfortable clean.
Handle – the DiamondClean handle is where you’ll find the power. It is available in black or white and has a plethora of features that make it one of the most touted, trusted electric toothbrushes on the market.
Charging Cup – the charging cup is a unique, innovative feature. Designed to sit on an included charging base, the cup conducts a current that charges your toothbrush by simply sitting inside. It is attractive, looks just like any other sleek glass tumbler, and can be used as a drinking/rinsing cup when removed from the base.
Travel Case/Charger– a hard travel case/charger is designed to protect your toothbrush anywhere you go. Its innovative design also includes a charger that works with A/C power or by plugging it into a standard USB port.
Healthier Mouth – in just a week, this model promises whiter teeth. In two weeks, healthier gums overall.
Convenient Timer – the included timer ensure that users brush their teeth for the full length of time recommended by the ADA. It also beeps every 30 seconds to remind you to brush each of your four mouth quadrants with equity.
Patented Sonic Technology – with 31,000 brush strokes per minute, the DiamondCare makes it virtually impossible to under brush your teeth. This electric toothbrush also pushes water between your teeth to effectively floss them and care for your gum line while you’re brushing.
Accessories – out of the box, this Philips model includes the charger cup, the travel charger, the charger base, the handle and two standard DiamondClean brush heads.
Warranty – 24 month warranty from Philips applies to their electric toothbrushes
Customer Reviews and Feedback
Overall, this is one well-reviewed toothbrush. Consumers continually rave about the cleanliness of their teeth with regular use, the improved whiteness and the improvements in gum health. The charging cup, while seemingly cool, gets mixed reviews. Some people like it a lot, others seem to think it looks tacky/collects bacteria.
On Amazon.com, the DiamondClean has garnered over 1,600 customer reviews and maintains a 4.5 star rating. This in and of itself indicates that for such an expensive model, people feel as though they are definitely getting what they paid for and then some. Some of the most positive reviews are related to the overall, dentist-feeling clean that this model provides. Even without a plethora of different brush heads designed to do different jobs, consumers feel as though their mouths are cleaner, fresher and better taken care of with this electric toothbrush.
One of the biggest complaints regarding this model is that some people feel like the handle itself (where all of the power and features come from) is a bit of a downgrade from the FlexCare, which is technically a lower-end model. Some people feel as though the single button design is a bit of a hassle and that the multiple button functionality of the FlexCare was easier to navigate – particularly if you’re in the middle of brushing. Other customers, however, have stated that while it’s a different brushing experience than other handles, it’s something that users master over time.
The bottom line is that reviews for this particular model are overwhelmingly positive. Most of the negative reviews seem to be a matter of pure personal preference, rather than in response to any real issues with the toothbrush itself. There was a single customer review that referenced an issue with using the handle (a bunk switch), but they did clarify that Philips handled this issue immediately.
Practical Tips and Tricks
Travelers have touted the durability of the travel case, and the fact that it is compatible with a wall outlet or a USB port. However, some users bemoan the fact that it doesn’t have any vents. This can create obvious issues for people who don’t fully dry their toothbrush before storage while traveling. The most obvious solution to this issue is to not store a wet/damp toothbrush in the travel case.
Another issue that some people have had is the 24 hour requirement for a full battery charge coupled with an indicator light that doesn’t illuminate until the toothbrush is virtually fully dead. This can be managed by 1) remembering that a full charge lasts 3 weeks and 2) simply keeping your toothbrush on the charger. The Lithium Ion battery isn’t damaged by remaining on the charger, so it’s better to be safe than sorry.
Price Point and Comparisons
The Philips Sonicare HX9352/04 DiamondClean runs from about $190-220 depending upon where you pick one up. There isn’t much variation in price outside of this $30 variance, but astute bargain shoppers should keep their eyes open for bargains. Even checking out a couple of different retailers/etailers might save you $20-30.
There are few electric toothbrushes on the market that are on par with the DiamondClean by Sonicare. The Oral-B 7000 is in the ballpark, though. They are comparable in overall performance, while the Sonicare gets better customer reviews. Oral-B offers a 60-day no questions asked return policy which Philips doesn’t match. However, if you know your customers are going to be satisfied, this is a bit of a moot point.
Conclusion and Recommendation
- Patented Sonic technology
- Healthier gums
- Whiter teeth
- Innovative chargers both at home and on the go
- Ceramic-like designer handle
- Superior gum care; prevents gum recession
- 3 weeks’ worth of brushing on a single full charge
- 2-year warranty
- Expensive replacement heads
- Expensive, period
- Handle not functionally ‘better’ than less expensive models
- Only one button for power/mode changing
- Only one charging LED – you don’t know when it’s getting low until it’s low
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